10 Things every Skype for Business Administrator should know

July 1, 2015

by Alan D. Percy, Senior Director of Marketing at AudioCodes

Every once in a while, you run across a jewel of knowledge - small but precious and worth saving.   During Microsoft Ignite in Chicago this spring I was fortunate to attend a jewel of a presentation by Anthony Caragol, one of a hand-full of Lync/Skype for Business MVPs when he shared his "Top 10" list with a group of administrators and managers.

Anthony's Top 10 List:
  1. If you decide to go virtual, do so with great caution
  2. Got QoS?  You had better plan on it from end-to-end of your network.
  3. Not all back-ups are created equal.
  4. Plan your E911 strategy (while you still can)
  5. Session Border Controller - your key to security and future flexibility
  6. Understand what you are replacing
  7. Don't overlook User Adoption - a lot of hard work may go to waste
  8. Management Shell Scripts - the window to hidden features
  9. Monitor everything - or risk being surprised 
  10. Devices - Qualified or Optimized only, please
Anthony's presentation:

What would you add to the list?  Share your thoughts with Anthony on Twitter @CanthonyCaragol   

High Availability - Redundancy for All

July 7, 2014

by Barry Spielman, Marketing Manager, AudioCodes

In a recent post on the AudioCodes corporate blog, I discussed the need for businesses to remain on-line at all times. The ability to continue service should the connection to the service provider or on premise equipment go down – High Availability - is a critical one for all businesses, large and small alike. The blog discussed the various elements of High Availability, including survivability, resiliency and redundancy and the importance AudioCodes attaches to providing these capabilities in its Session Border Controllers (SBC), especially redundancy, across the range of sessions, from tens to thousands. Click here to read more.

School District Passes the Lync Test

November 14, 2013

Proving that preparation will get you to the head of the class

By Alan Percy, Senior Director of Marketing, AudioCodes

Earlier this summer I wrote about the importance of network readiness and preparation in advance of enterprise-wide implementations of Microsoft Lync – quoting Benjamin Franklin “By failing to prepare, you are preparing to fail”  Apparently the administrators at Allen Independent School District in Allen, Texas were paying attention in their American History class and heeded Ben’s advice as they began their Lync implementation.

I recently wrapped up a case study with David Spann, Executive Director of Technology for the Allen Independent School District, discussing the preparations he and the school district made prior to their implementation of Microsoft Lync.  By the way, Allen ISD is no run-of-the-mill school district, with 11,800 student and teacher workstations, close to 1,000 computers in administrative offices, and over 2,000 tablets, the Allen ISD rivals many enterprises with a complex multi-site network.