Skype for Business Resource Center
Lync and Skype for Business Resource Center

January 2016

You are browsing the archive for January 2016.

Start the Transition to Cloud PBX today with a Hybrid Hybrid Environment

January 21, 2016

By Mike Erps, Solutions Manager, Unified Communications, AudioCodes

One of the biggest challenges today with the vision of transitioning to Microsoft’s recently released Cloud PBX revolves around matching business needs with available features. Although Cloud PBX is on a rapid pace to parity with Skype for Business Server, some of the advanced features are only available on-premises for the foreseeable future. For example, a user who migrates to Cloud PBX today won’t be able to take advantage of features like response groups or integration with contact center software.  In addition, the organization will not be able to use existing analog / fax lines or common area phones. 

Taming the Dial Plan Spaghetti Monster (By Andrew Prokop)

January 11, 2016

As appeared on No Jitter, January 11, 2016

By focusing on the network dial plan and number normalization aspects of session management, an enterprise can tame the dial plan beast.

 I have been making and answering telephone calls for over 50 years, and yet I still struggle when it comes to remembering the numbers of most of the people I see and work with on a daily basis. Heck, I couldn't even tell you the telephone numbers of my kids' cell phones.

That's not because I have digit phobia.