Skype for Business Resource Center
Lync and Skype for Business Resource Center

September 2015

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To cloud or not to cloud: a Whitepaper on Skype for Business

September 8, 2015

Recent Microsoft announcements surrounding enterprise voice for Skype for Business in the cloud caused significant waves in the market. Cloud PBX and PSTN calling will have a dramatic impact on the ecosystem. Yet, real parity between the on-premises Skype for Business Server and the online offering will still take a few years and many companies have concerns about making an immediate full transition to the cloud.

These include:

  • Availability and regulatory issues requiring local PSTN connectivity
  • The current Online enterprise voice feature set is limited
  • Quality of Service over the open Internet can be problematic
  • Customers may not be in a rush to forgo existing contracts and working network devices
  • Customers may prefer a gradual migration of users to the cloud

Microsoft understood this and implemented a strategy to offer a solution for this market reality.