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July 2015

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10 Things every Skype for Business Administrator should know

July 1, 2015

by Alan D. Percy, Senior Director of Marketing at AudioCodes

Every once in a while, you run across a jewel of knowledge - small but precious and worth saving.   During Microsoft Ignite in Chicago this spring I was fortunate to attend a jewel of a presentation by Anthony Caragol, one of a hand-full of Lync/Skype for Business MVPs when he shared his "Top 10" list with a group of administrators and managers.

Anthony's Top 10 List:
  1. If you decide to go virtual, do so with great caution
  2. Got QoS?  You had better plan on it from end-to-end of your network.
  3. Not all back-ups are created equal.
  4. Plan your E911 strategy (while you still can)
  5. Session Border Controller - your key to security and future flexibility
  6. Understand what you are replacing
  7. Don't overlook User Adoption - a lot of hard work may go to waste
  8. Management Shell Scripts - the window to hidden features
  9. Monitor everything - or risk being surprised 
  10. Devices - Qualified or Optimized only, please
Anthony's presentation:


What would you add to the list?  Share your thoughts with Anthony on Twitter @CanthonyCaragol