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February 2015

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CCG Telecom and G12 Team to Make Lync Voice Easy

February 25, 2015

by Alan D. Percy, Senior Director of Marketing, AudioCodes

When it comes time to choose a deployment model for Office 365 and Lync voice, the "Easy Button" gets a lot of attention.  Through continued refinement and teamwork, partner alliances continue to form with the goal of reducing the complexity for end-customers to migrate to Lync voice, leveraging all the collaboration and communications capabilities included in Office 365.

This week CCG Telecom and G12 announced an exclusive partnership with the intent of continuing the trend toward simplification.  This new alliance is based on CCG's experiences learned while buidling their own internal Lync voice deployment.  

As noted by Kevin Yorio, Principal of CCG Telecom "This is a game changer...Up to this point, for a small-to-medium enterprises to fully benefit from the promise of Unified Communications, they were looking at multiple vendors, significant capital investment, and bringing on full time staff to manage and support the solution.






The art of Consultative Selling Lync

February 13, 2015

A discussion with Quentin Kramer

By Alan D. Percy, Senior Director of Marketing at AudioCodes

This last week while participating in the Strategic Products and Services (SPS) Sales Summit in Houston, I had the opportunity to spend some time with Quentin Kramer, Director of UC Consulting and Architecture, one of the UC industry technical experts.  Having spent a number of years as a UC consultant, Quentin has been engaged on some of the early OCS and Lync deployments.  Quentin joined SPS in June of 2013. 

Managed IP Phones - Bringing Order to the Desktop

February 7, 2015

by Alan D. Percy

Moving to a SIP-based IP-PBX, Contact Center or Unified Communications system often involves retiring an old and expensive PBX, replacing the desktop legacy phones with new IP Phones.   Deploying new IP Phones often results in chaos at the desktop - an opportunity for partners.

Let’s face it, provisioning and installing hundreds of IP Phones can be a tedious process – most IP-based systems offer some form of automatic provisioning system, loading the correct firmware and configuration data into each device as it is installed and activated.   “Self-provisioning”, where the end-user is handed a device and asked to do the physical installation and some minimal activation procedure, is a great way to reduce the labor involved with large deployments.