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May 2013

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Partners: Planning Lync Survivability

May 31, 2013

“In the Cloud or On-premise, planning for survivability is key”

By Alan Percy, Senior Director of Marketing, AudioCodes

Businesses of all sizes and types are looking closely at Unified Communications and Microsoft Lync as a means to potentially improve collaboration and reduce telecommunications costs.  As partners, one of the important decisions your customers will make in planning a Lync implementation is deciding on a deployment architecture that best fits their organization.  Helping them make the choice between a traditional on-premise architecture or a cloud-based architecture, the choice includes a number of tradeoffs affecting control, security and survivability. 

Is a UC Battle Over TCO Brewing?

May 9, 2013

Robin Gareiss, EVP and Founder of Nemertes Research recently presented an eye-opening session titled “Making the Business Case for IP Telephony and Unified Communications”, which included some analytical research they had done on the actual cost of Unified Communications systems from a number of different vendors.  Robin presented the results of a Nemertes survey, finding that NEC and ShoreTel had the lowest total first year costs for IP Telephony, while Microsoft had significantly higher first year costs.  How much higher?  According to the survey, Microsoft users reported almost three times the costs that ShoreTel users reported.

Lync Conference 2013 - A Look Back

May 9, 2013

Now that the first-ever Lync Conference is behind us, some reflective thoughts and observations:

Far exceeding the organizer’s expectations, the Lync Conference sold out weeks before the event with over 1,000 paid attendees.  (Based on the badge swapping in the hotel foyer, there must have been another 300 people “around the fringes”.)   The event was an interesting mix of roughly 1/3 end-customers, another 1/3 resellers/partners and 1/3 vendors, analysts and press - all mixed into hours of great sessions, keynotes and exposition space.  What does this mean?  Lync has arrived and it is HOT.  


Voice Enabling the Cloud with Microsoft Lync 2013

May 9, 2013

Many resellers have seen success with Voice-enabled Microsoft Lync 2010, selling equipment and services into the mid-market and enterprises where businesses tend to have their own data centers or private cloud infrastructure.  Meanwhile, deploying voice-enabled Lync to the small business market (under 250 seats) has been difficult, requiring dedicated server pool infrastructure for each business, resulting in high overhead costs.

During a recent AudioCodes-hosted webinar, Roy King, Business Planner at Microsoft and Larry Clarkson, CTO, AudioCodes addressed this challenge and walked us through the new hosting options available with the recently released Lync 2013.

For enterprises or mid-market, the existing Lync edition would continue to be deployed in either a customer-premise data center or a private cloud data center.  

Lync at TechEd - Coming out of the Shadows

May 9, 2013

Today wraps up Microsoft Tech 2012 in Orlando, the major education conference targeted at IT professionals using Microsoft products and related technologies.  Microsoft Lync was featured in the Office Pavilion within Microsoft’s central area.  In addition to the Microsoft stand, the usual collection of device and gateway vendors were exhibiting including AudioCodes, Polycom, Plantronics, Jabra, Juniper and others.

During this week, I made an extra effort to roughly half of the 12 educational sessions on Microsoft Lync.